Last updated: April 3, 2026

Privacy Policy

1. Information We Collect

We collect information you provide directly:

Account information (name, email, password)
Business profile (company name, industry, country)
Business data stored in your ERPNext instance
Communications with your expert representatives

We automatically collect:

Usage analytics (pages visited, features used)
Device and browser information
IP address and approximate location

2. How We Use Your Information

To provide and improve the Service
To match you with appropriate expert professionals
To process billing and subscriptions
To send service-related communications
To maintain security and prevent fraud

3. Data Sharing

We do not sell your personal data. We share information only with:

Your assigned expert representatives (to deliver services)
Payment processors (Stripe) for billing
Hosting providers for infrastructure
As required by law

4. Data Security

We use industry-standard encryption and security measures. Your ERPNext instance is isolated and encrypted. We conduct regular security audits and maintain strict access controls.

5. Your Rights

You have the right to:

Access your personal data
Export all your data at any time
Request correction of inaccurate data
Request deletion of your account and data
Opt out of marketing communications

6. GDPR Compliance

For users in the European Economic Area, we comply with GDPR requirements. Our lawful basis for processing is contract performance and legitimate interest. You may request a copy of your data or its deletion at any time.

7. Data Retention

We retain your data for as long as your account is active. After account deletion, data is removed within 30 days. Billing records are retained as required by tax law.

8. Contact

Questions about privacy? Contact our Data Protection Officer at privacy@magick.pro.